Shipping policy

At Iron & Ivory we strive to get your order to you as quickly and smoothly as possible. Please review our shipping policy below.

1. Processing Time

Orders are typically processed within 3-5 business days (excluding weekends and holidays) after receiving payment.
You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery times are:
- Domestic (U.S.): 8-12 business days
- International: 10-20 business days (customs processing may cause delays).

3. Shipment Tracking

4. Delays

Delivery times may vary depending on your location, carrier, and external factors (such as weather, customs, or holidays).
Iron & Ivory is not responsible for shipping delays once the order has been handed to the carrier.

5. Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. Iron & Ivory is not responsible for orders shipped to an incorrect or incomplete address.

6. Lost or Damaged Packages

If your package is lost to arrives damaged, please contact us at ironandivory@myyahoo.com within X days of delivery so we can assist you.

7. International Shipping

International customers are responsible for any custom fees, duties, or taxes required by their country.