Refund policy

At Iron & Ivory we want you to love your purchase.

Please review our refund policy below.


1. Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging with tags attached.

2. Refunds

  • Refunds will be issued to the original payment method once the return is received and inspected.

  • Shipping costs are non-refundable.

3. Exchanges

  • Exchanges are available for defective or damaged products.

  • If the exact item is unavailable, a store credit or refund will be offered.

4. Non-Returnable Items

  • Sale items, gift cards, and personal care products are non-refundable.

5. How to Start a Return